What is managed print services?

Managed Print Services is an end-to-end solution that provides everything that an organization needs to control output costs. It includes an initial assessment, recommends any hardware redeployments or acquisition, and establishes a cost-per-page relationship in which all parts, maintenance kits, labor, and toner supplies are included.

Why managed print services?

Printing in any environment remains the largest undocumented cost.  Listed are several industry statistics supporting the need for managed print services:

-        Print output is up to 7X greater than copy output

-        There are 3-4 printers for every copier

-        90 % of organizations do not know how many printers they have

-        Organizations spend 1-3% of revenue on imaging technology

-        23 % of all IT/help desk calls are printing/copying related

-        55 % of network traffic is printer related

-        Average office employee spends $1,000 per year in document output (toner/ink, maintenance)

-        60 % of all documents originate at the printer

-        70 % of copied documents start out as printed originals of an existing electronic document

-        Annual printer volumes are increasing 9 % in B&W and 19% in color (11 % overall)

Sources:  All Associates, Information Week, IDC, Gartner Group

Benefits of managed print services

-        Reduce Cost by an estimated 10% - 30%

-        Convert unknown variable costs into known fixed costs

-        Reduce capital expenditures/reduce equipment turnover

-        Reduce IT/help desk calls

-        Reduce hardware downtime and improve employee productivity

-        Reduce on the hand carrying cost of toner inventory supplies

-        Streamlining: from the ordering process, to one vendor, to single invoice

-        Proactive monitoring of output devices